Privacy Policy

1. Introduction

Welcome to NearbyHall ("we," "our," or "us"), a marriage hall booking platform operated by Eagleminds. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Services.

2. Information We Collect

2.1 Personal Information You Provide

• Full name, email address, and phone number during account registration or booking inquiries
• Booking details such as event date, event type, and guest count
• Communication content when you contact us or hall owners through the platform
• Feedback, reviews, or other content you submit

2.2 Information Collected Automatically

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, access times)
• Location data (approximate location based on IP address or, with your consent, precise GPS location to find nearby halls)
• Usage data (features used, search queries, interaction patterns)

2.3 Information from Third Parties

• Authentication data if you sign in using third-party services
• Analytics data from third-party analytics providers

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Services, including facilitating marriage hall bookings and inquiries
• To connect you with hall owners and enable communication regarding bookings
• To send booking confirmations, updates, reminders, and transactional notifications
• To personalize your experience and show relevant search results based on your location and preferences
• To improve our Services through usage analytics and feedback
• To respond to your inquiries, provide customer support, and address complaints
• To send promotional communications (only with your consent; you may opt out at any time)
• To detect, prevent, and address fraud, security issues, and technical problems
• To comply with applicable legal obligations

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Hall Owners: When you make a booking inquiry or reservation, your name, contact details, and booking preferences are shared with the respective hall owner to fulfill your request.
• Service Providers: We engage trusted third-party vendors who assist in operating our Services (hosting, analytics, communication tools). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Storage & Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your data is stored on secure servers and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails or by contacting us
• Data Portability: Request your data in a structured, commonly used format
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details provided in Section 10 below.

7. Third-Party Services

Our Services may integrate with or contain links to third-party services, including:

• Google Maps API: To display hall locations and provide navigation. Subject to Google's Privacy Policy.
• Analytics Providers: To understand usage patterns and improve our Services.
• Communication Tools: WhatsApp and phone integrations to facilitate direct contact with hall owners.

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, through in-app notifications or email. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: